Last updated: May 12, 2026
IOThrifty LLC ("we," "our," or "us") operates the Dasberry Cloud platform at dasberry.ai and app.dasberry.ai. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, including our website, web application, APIs, and any related services (collectively, "the Service").
By using the Service, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use the Service.
We collect information in the following categories:
When you create an account, we collect your name, email address, and password (stored in hashed form using industry-standard algorithms). If you are invited to join a team, we also collect your name and email address from the invitation.
When you create or join a team, we collect the team name, timezone, and membership information. Team administrators may invite other users and manage roles within the team.
We collect telemetry data transmitted by your connected IoT devices via MQTT, including sensor readings, timestamps, device identifiers, and metadata. This data is stored within your team's account, is logically isolated from other teams' data, and is not shared with other users or teams. Telemetry data may include any data points your devices are configured to transmit.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect phone numbers only with your explicit, opt-in consent and only for the purpose of delivering SMS alerts you configure within the platform. Phone numbers may be provided in two places:
Phone numbers are never obtained from third-party sources and are never pre-populated by the system. The only third-party processor that receives a recipient's phone number is Twilio, our SMS delivery provider, and only for the technical transmission of the specific alert messages you configure. Twilio is not authorized to use phone numbers for any other purpose. We do not use your phone number for marketing, promotions, advertising, or any communication outside of the alarm notifications you set up.
Message frequency: SMS alerts are operational notifications, not recurring marketing messages. Frequency depends entirely on your alarm configuration and device behavior. Typical usage ranges from zero to a few messages per week, but may be higher during active alarm conditions.
Message and data rates may apply. Standard message and data rates may apply depending on your mobile carrier and plan. Dasberry Cloud does not charge for SMS messages, but your carrier may.
You are responsible for ensuring you have the appropriate consent from any third-party recipients before adding their contact information to alarm configurations.
We collect anonymous usage analytics to improve our service, including pages visited, features used, session duration, browser type, and device type. This data is collected through PostHog and is used in aggregate form.
If you subscribe to a paid plan, payment processing is handled by our third-party payment processor. We do not store credit card numbers, bank account details, or other sensitive financial information on our servers. We may retain transaction IDs, plan type, and billing dates for record-keeping.
We use the information we collect for the following purposes:
End-users consent to receive SMS messages through explicit, user-initiated actions within the Dasberry Cloud web application. Consent is obtained at the time the phone number is collected:
No SMS messages are sent without explicit consent. Users are never automatically enrolled in SMS communications, and phone numbers are never obtained from third-party sources or pre-populated by the system.
SMS and email alarm notifications are sent only when device data meets the alarm conditions configured by the user. These are not marketing messages — they are operational alerts for critical infrastructure monitoring (e.g., temperature exceeding a threshold, equipment going offline).
Users may revoke SMS consent and stop receiving text messages at any time by:
Opting out of SMS does not affect the user's account or their ability to use other features of the Service.
The frequency of SMS alarm notifications depends entirely on the user's alarm configuration and the behavior of their connected devices. There is no fixed schedule; messages are sent only when alarm conditions are triggered or resolved. Typical usage ranges from zero to a few messages per week, but may be higher during active alarm conditions.
Standard message and data rates may apply depending on your mobile carrier and plan. Dasberry Cloud does not charge for SMS messages, but your carrier may.
We send transactional emails related to account operations such as invitations, password resets, and scheduled report deliveries. These are essential to the operation of the Service and are sent as needed.
We use the following third-party services to operate our platform. Each service processes data only as necessary to perform its function:
These services maintain their own privacy policies, and we encourage you to review them. We select third-party providers that maintain appropriate security and privacy standards.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Your device telemetry data is retained according to your subscription plan's storage limits. When your plan's data cap is reached, the oldest data is automatically removed to make room for new data (circular storage).
Account information is retained for as long as your account is active. If you delete your account, we will delete your personal information and device data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).
Alarm notification logs (records of sent SMS and email notifications) are retained for up to 90 days for troubleshooting and audit purposes.
We implement industry-standard security measures to protect your data, including:
While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.
We use cookies and similar technologies for the following purposes:
We do not use advertising cookies or tracking pixels. You may configure your browser to refuse cookies, but some features of the Service may not function properly without them.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at the email address listed below. We will respond to your request within 30 days.
If you are a California resident, you have the right to:
To submit a request, contact us at the email address listed below.
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us.
Our servers and infrastructure are located in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
In the event of a data breach that affects your personal information, we will notify affected users by email within 72 hours of becoming aware of the breach, or as otherwise required by applicable law. We will also take immediate steps to investigate, contain, and remediate the breach.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on the Service prior to the changes taking effect. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
IOThrifty LLC
Email: johnj@iothrifty.com